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Northern Rail bids to beat the fare dodgers
2:20pm Thursday 30th January 2014 in News
NORTHERN Rail has launched a campaign to crack down on fare dodgers across Greater Manchester.
In an attempt to reduce the number of people receiving fines for not buying a ticket, Northern has launched two online videos and a series of station and train posters showing two scenarios where someone takes something for free.
Alex Hynes, managing director of Northern, said: “We know from talking to our customers they have a real problem when they see others not paying for their journey.
“We don’t want to see passengers get into trouble and want to make sure they understand the implications of taking a free ride.
“The videos show two situations that we know people wouldn’t do, and show that not paying for a train ticket is the same, so why do it?
“We hear all sorts of excuses from passengers as to why they don’t have a ticket – they don’t have any money or a conductor did not come down the train and sell them one.
“It’s the passenger’s responsibility to buy a ticket, so they must seek out the conductor to get one or if that is not possible, then buy a ticket at their destination station.”
Across Greater Manchester, there were 10,046 occasions where passengers were caught travelling on Northern services without a valid ticket last year Alex added: “We know that some of our smaller stations have limited opportunities to buy tickets, and we are investing in new ticket buying facilities and currently carrying out independent surveys across the network to gain information on how our customers want to purchase tickets.
“This will allow us to continue to give our customers easy and varied opportunities to pay for their journey.
“However, the highest number of journeys made without paying for them started at stations with open ticket offices and ticket vending machines.”
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