ALTRINCHAM-based software provider Quantiv has designed and built a revolutionary merchandise and store planning solution for Hotel Chocolat, called Planner.

Capable of meeting the demands of the British chocolatier’s diverse multi-territory business model, the software is designed to optimise service levels and profitability throughout the company.

The Planner application is tailored to ensure the right product is available across Hotel Chocolat’s range ostores: including high street, concessions, online retailers, café concept stores in the UK, as well in the USA, Europe, the Middle East and its St Lucia plantation hotel.

The software provides a simple, powerful system for unifying, accessing and analysing data across various channels, territories and products.

It is capable of helping merchandise planners to analyse trends, create plans, report and take decisions in-season to increase sales and optimise profit margins.