FOR the second time in four years, Beloved Homecare, which provides care and support throughout the Trafford area, has been inspected and awarded an overall outstanding rating by the CQC (Care Quality Commission).

Owner and managing director Mark Collier said: “It is testament to our staff that once again we have achieved the highest possible CQC rating. We are the only homecare provider in Trafford to have such a rating and one of only four out of approximately 650 homecare providers in Greater Manchester to have this rating.”

The CQC is the regulatory body which inspects homecare providers, care homes, GP surgeries, NHS trusts, dentists and ambulance services. It looks at five key areas, namely is the service safe, well led, caring, effective and responsive?

In four out of the five categories Beloved achieved four outstanding ratings. Ratings for a service can range from inadequate, requires improvement, good and outstanding.

Mr Collier added the family business, which he set up in 2015 after experiencing poor care for his mother who suffered from Alzheimer’s Disease, prided itself in being the most affordable homecare provider from all those providers who operate predominantly in the private care market.

He said: “Every day we come across situations where providers are not meeting the needs of their vulnerable clients. In this day and age this should not be allowed to happen. Everybody has a basic right to receive good high quality care and support.

“As a business we take pride in everything we do from careful recruitment of the very best staff available, to taking the stresses and strains away from families whose loved ones want to remain as independent as possible within the comforts and familiarity of their own homes.

“We operate 24/7, 365 days a year, and the demands and responsibilities of this and getting things right for clients and families are enormous,” he added.

“We support people with a range of conditions including Alzheimer’s, dementia, general old age and frailty, Parkinson’s, MS, motor neurone disease and cancer. We provide personal care, assistance with dressing, meal preparation, administering medication, shopping and companionship.

“We provide care and support in a client’s home from anything from 30 minutes a day up to 24 hours a day dependent upon the client’s needs and wishes.

“When selecting our staff we ask ourselves... would we be happy for this person to care and support our own loved ones?”

During 2021 there are plans to create a further 20 jobs.