A STRETFORD GP surgery which put the safety of patients at risk has been placed into special measures.

Gorse Hill Medical Centre, in Chester Road, has been rated as inadequate by the Care Quality Commission (CQC).

The surgery, run by Drs Ranjit Sumra and Satnam Kaur, was initially inspected in January, 2015, and rated as required improvements in most areas.

The practice was reassessed the following year and was rated good overall after bosses made some changes.

Inspectors reviewed the facility again in January – and determined it was inadequate for providing safe, effective, responsive, well-led and caring services.

The report read: “Patients were at risk of harm because systems and processes were not sufficiently implemented to keep them safe.

“Arrangements for identifying, monitoring and recording risks, as well as patient safety were not sufficiently managed.”

The report continued: “Incidents were not reported, documented, discussed and learned from.

“Consultations were not sufficiently documented to ensure that appropriate information was available to all clinicians reviewing patients.

“In addition, safety alerts were not sufficiently communicated and acted upon.”

Inspectors also found that staff had not been trained to carry out their roles ­— and recruitment checks were not obtained or monitored.

Chief inspector Steve Field placed the surgery in special measures ­— and will begin the process of ‘preventing the provider from operating the service’.

“This will lead to cancelling their registration or to varying the terms of their registration within six months if they do not improve,” he said.

“The service will be kept under review and, if needed, could be escalated to urgent enforcement action.

“Special measures will give people who use the service the reassurance that the care they get should improve.”

The practice, which offers a number of services, must make the following improvements in order for the facility to keep operating.  

Bosses must ensure that employees can properly perform tasks that are ‘intrinsic’ to their role ­— and treat all patients with dignity and respect

Treatments must be provided in a safe way ­— and all patients must be protected from abuse and improper treatment.

Effective systems must be implemented to ensure ‘good governance’ in accordance with the fundamental standards of care.

Employee information must be updated and, if necessary, proportionate action is taken if a staff member is no longer fit to carry out their duties.

Gorse Hill Medical Centre was contacted for comment.