TRAFFORD Council has denied there is any problem with missed bins services across Trafford this week.

It follows a call to the Messenger from a person in Sale, claiming to be a member of staff at Amey. They claimed that three vehicles were off the road on Monday because of a shortage of staff.

The person further alleged drivers/loaders were recruited through agencies and only received minimal on the job training before being employed.

The person claimed that wagons were often operated with insufficient staff.

Responding to the claims, a Trafford Council spokesman said: “The allegations that bins were missed in Sale on Monday due to staff shortages are untrue and we can confirm collections were carried out as normal.

“We empty bins from 97,000 properties every week and can confirm that we currently empty 99.8 per cent of these on the first attempt.

“The bin collection service is rigorously monitored with any genuinely missed bins emptied within 24 hours after they have been reported to us.

“We take the health and safety of all our employees and agency staff extremely seriously; providing all the necessary training and ensuring teams are operating on a full complement of staff.

“We are saddened to hear that a member of staff did not feel able to speak to their supervisor about issues that concern them.

“We take the views of our staff very seriously and will always work with them to understand their concerns and to listen to their ideas so they can be addressed.

“We do appreciate the hard work they put in each week to carry out such an essential service for our residents.”

Residents can report a missed bin on or by calling 03330 035865 within 3 working days of when the bin is normally collected.