URMSTON based travel expert Gaynor Burgess is celebrating after Travel Counsellors was announced as the winner of the highly acclaimed Growing Business of the Year at the Amazon Growing Business Awards.

Gaynor started her leisure travel business from her home-based office in Urmston in September 2013, as part of leading independent travel company Travel Counsellors. Three years on and she has built up an impressive customer base and the franchise continues to go from strength to strength.

On November 30, Travel Counsellors bagged the prized award. The judges recognised the impressive growth of the business in the category of ‘Larger Company’, awarded for demonstrating market leadership, continued global growth, industry-leading standards of service, and accelerating innovation around the customer experience.

The company now has 1,600 Travel Counsellors, including Gaynor, operating across seven countries and has experienced year-on-year growth, posting a turnover of £166 million for its last financial year.

Gaynor said: “I’m absolutely thrilled Travel Counsellors has been recognised in this way and am very proud to have played a part in the company’s success. As a business we always put people first, doing the right thing by each and every one of our customers to make their travel experience special and unique every time, and it’s this approach to customer care that has enabled Travel Counsellors to grow at a rapid pace since it was founded 22 years ago. I know my customers certainly appreciate this level of service and care.”