A SERVICE that provides residential and nursing care to children and young people has been criticised for the safety of service it provides.

EAM House in Partington has received a 'requires improvement' rating from the Care Quality Commission after inspectors found new staff were not always provided with the necessary training to undertake their role safely.

Inspectors visited the service unannounced in October due to concerns received from both Trafford and Rochdale local authorities in relation to an incident that occurred at the home. But, Liz Marland, nurse manager at EAM House said they are currently challenging the factual accuracy of the report.

The CQC report said: "The provider had not safely ensured a staff member received a work place risk assessment and a robust induction to establish that they were competent in their role as a nurse. As a result, this staff member was involved in a serious incident that occurred at the home and is currently being reviewed further by CQC."

The house, in Manchester Road, run by Elizabeth Marland Children's Respite Care Ltd was found to be inadequate in safety and require improvement in effectiveness, care, responsiveness and leadership.

The report said that staff had a nationally recognised qualification in health and social care but found gaps in training as staff joined the service and since the last inspection in September 2016, a number of essential training topics had not been completed.

There were also issues involving clinical waste was not stored securely, one person's care plan did not detail how staff needed to identify and manage deterioration in the person's health, no call bell system and no temperatures recorded where medicines are stored.

Inspectors praised the home its positive relationships with the people who lived at the home and good understanding for their needs.

They said: "Systems were in place to help ensure people's health and nutritional needs were met and a variety of activities were provided to meet people's individual needs, and people were encouraged to take part.

"People's privacy and dignity was observed and there were kind and sensitive interactions between care staff and people when they were providing direct care.

"We observed an open and friendly culture at EAM House in which people's relatives or representatives had the opportunity to provide feedback about the service in an informal way. "

They also said that time was taken to make sure that people could make choices and decisions about the care and support they received and that people received their medicines in a safe and timely way and followed advice given by professionals.