THE Urgent Care Centre (UCC) and Walk-in Centre at Trafford General Hospital are to join forces, in a move agreed by health chiefs on Tuesday night.

Health bosses claim the change - which takes effect from October 3 - will benefit patients as they will no longer have to decide where to go for urgent health advice and treatment at the Trafford General site.

There will be a single ‘front door’ and a single assessment process, where patients will be directed to the most appropriate part of the service.

The service will be staffed by GPs, and experienced advanced and emergency nurse practitioners, among other clinicians.

The opening hours will be reduced, however. The new 'joined up' service will operate between 8am and 8pm, seven days a week - whereas the current Urgent Care Centre previously opens from 8am to midnight.

But health bosses claim it has been recognised for some time that the patients who come to the UCC generally do not require the skills of a specialist A&E doctor, and that the numbers of patients attending after 8pm are very low - between three and four per hour.

The decision to move to a new model has been taken following an in-depth clinical analysis of the current service and service users, and in agreement with key partner organisations.

Gina Lawrence, chief operating officer at NHS Trafford Clinical Commissioning Group (CCG), said: “The change to a nurse-led model of care was always in our plans.

“What we’ve been able to do is expand the service that was originally envisaged, and provide advanced emergency nurse practitioners and GPs who will be able to continue the current level of urgent care required. "The move to the new model is GP-led and supported by all our key partners in Trafford.

"For patients, it’s business as usual for urgent care and it will be a much easier and simpler service for them to use.”

The UCC, which currently operates from 8am to midnight seven days a week, provides care for patients with a wide range of illnesses and injuries requiring immediate attention. The service is provided by Central Manchester University Hospitals NHS Foundation Trust (CMFT) and funded by Trafford CCG.

Dr Jon Simpson, CMFT’s clinical head of medicine and community services, said: “The new enhanced model of care will provide Trafford patients with a safe and effective service that will meet their urgent care needs. Providing the two services with a single point of access takes away any confusion about where’s best to go for patients.”

Michaela Buck, chief executive of Mastercall, which runs Trafford’s Walk-in Centre, said: “Closer working between the Walk-in Centre and the UCC will offer a more joined-up and seamless experience for patients. People will just come to the one place to receive the care they need.”

Stretford and Urmston MP Kate Green said: "While changes to the Urgent Care Centre were first proposed three years ago, it's troubling that they're happening at such short notice, reflecting the huge pressures faced by the NHS.

"The top priority has to be patient safety. Tory cuts mean our A&Es are failing to meet waiting time targets, and GP surgeries are overstretched because they can't recruit new doctors. The Government must ensure our NHS has the resources it needs."

People requiring care after 8pm should use the free-to-call NHS 111 non-emergency medical helpline to be directed to the most appropriate place; or call 999 in a medical emergency, if someone is seriously ill or injured and their life is at risk.