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Sale Moor doctor told to make 'urgent improvements' by CQC
A SALE Moor GP has been told that he must make urgent improvements to ensure he meets national standards.
The Care Quality Commission (CQC) made a visit to Norris Road Surgery, which is run by Dr Michael Florin, in June and found that the surgery was failing to meet 13 national standards of quality and safety.
The CQC warned Dr Florin that he will face further enforcement action if urgent improvements are not made in a number of areas, such as improving the cleanliness of the practice, strengthening infection control systems and management and storage of medicines.
However, Trafford Clinical Commissioning Group (CCG) has spoken in Dr Florin’s defence, stating that he knows the surgery is in need of improvement.
Gina Lawrence, chief operating officer of Trafford CCG said: “We’re aware that Dr Florin took on a practice that needed a lot of work to bring it up-to-date and have engaged with the practice to support improvements.
“Dr Florin has been open and honest with the CQC at all times and self-declared his practice ‘non-compliant’ on certain organisational points within the new framework that the CQC have issued.
“The practice offers good patient care and the areas for development are around organisational processes rather than patient care.
Ms Lawrence added that an interim practice manager has been employed to support the practice and make improvements.
However, the CQC has expressed concern that improvements have not already been made.
Malcolm Bower-Brown, regional director of CQC in the north, said: “When we registered Dr Florin’s practice earlier this year, it was on condition that the provider addressed a number of shortfalls against the national standards of quality and safety.
“We were told that these improvements would be in place by April this year.
“It is a matter of real concern that, following our inspection in June, the surgery was still not meeting 13 of these standards.
“We have told Dr Florin that he needs to take urgent action to address these issues.
“We will return unannounced in the near future to check that Dr Florin has made the changes required and will not hesitate to take further regulatory action if required.”