Reeds Rains joins national award scheme recognising the best estate and letting agents in the country (From Messenger Newspapers)

Reeds Rains joins national award scheme recognising the best estate and letting agents in the country

3:29pm Monday 12th October 2009

• Print
• Email
• Share

Reeds Rains Estate Agents have joined the Estate Agent Awards scheme, which aims to find the best agents by researching homebuyers and sellers around the country.

Simon Brown, managing director of Awards For Business, who run the scheme believes it shows Reeds Rains are keen to offer good customer service.

He said: “ Any agent that registers for the scheme is making a public pledge that they are focused on providing the best possible service to their clients whether they be buying, selling or renting through the agent”

“In a difficult market customers need to be certain agents are working their hardest to earn their fees.”

Phil Spencer, presenter of Channel 4’s Location, Location, Location property programme will present the awards and says the scheme is fantastic: “I’ve been involved with the scheme for 6 years now and absolutely believe it to be the most relevant in the current market,” he said.

“The fact that customers are the judges and they determine the winners makes the awards unique. The customers are the ones who experience the service levels of the agents on a daily basis, so they are in a unique position to assess their performance.”

Nigel Favas, Reeds Rains Managing Director, is excited by the challenges the awards procedure pose.

He said “We take our levels of customer service very seriously because we know clients have a choice. We have always been very proud of the personal service we provide and this is great way to demonstrate how good we really are.”

• Print
• Email
• Share